Orders, Shipping, & Returns
Where will my order ship from?
All of Vieve’s Leaves products are shipped with care from our headquarters in Chicago, IL & Palm Beach, FL. Orders are processed in the order they are received, which usually ranges from 1-2 business days.
When will I get my order?
Orders throughout the United States are usually received within 3-5 business days.
What is your return policy?
If you are not satisfied with your items for any reason, you can return them within 30 days of your purchase for a refund. Only items that are unopened and in their original packaging will be accepted. Authorized returns are eligible for a refund minus the cost of shipping and handling and are subject to a 10% restocking fee. Customers are responsible for all return postage using a reputable shipper such as USPS, FedEx, or UPS.
Can I still purchase Vieve’s Leaves if I do not reside in one of the contiguous 48 states?
There may be an additional fee for shipping to US territories, APO/FPO, AK, HI, Puerto Rico, outlying islands, and international destinations.
When do Vieve’s Leaves products expire?
When stored correctly and kept out of extreme heat or cold, Vieve’s Leaves natural formulation will stay conditioned for approximately a year after-opening period.
Are more Vieve’s Leaves products launching?
We’ll be coming out with exciting new products very soon - Sign up for our newsletter to get emailed the latest upcoming news and product announcements!
Does Vieve’s Leaves test on animals? Are you responsibly sourced?
Vieve’s Leaves is cruelty-free, vegan, and always responsibly sourced with all-natural ingredients.
What skin type does Vieve’s Leaves work for?
Our products help balance all skin types - ranging from dry to oily to combination skin. Its reparative formula allows all the ingredients to help restore and nourish every skin’s barrier. Our Restorative Duo combo works especially well for very sensitive skin types.
How do I conduct an at-home patch test?
On a clean “patch” or area of the skin on your upper forearm, apply a small amount of product. Keep the site dry for about 24 hours before rinsing off. Stop use if any redness, burning, itching, blistering, or irritation is observed throughout the test.
SHOULD I USE BOTH THE REJUVENATING MOISTURIZER AND THE RESTORATIVE SERUM TOGETHER FOR THE BEST RESULTS?
We formulated the Rejuvenating Facial Fusion Moisturizer and the Restorative Serum for use together, but they can be purchased and used separately depending on your beauty routine. We recommend using the Restorative Serum first as a deep penetrating, hydration solution in most cases. Then, apply the Rejuvenating Facial Fusion Moisturizer to lock in moisture and help activate collagen production and reduce swelling - an easy and effective routine for the morning and evening.
Does it feel heavy on the skin?
Our products have an airy, light feel and effortlessly seep right into the skin.
DO YOUR PRODUCTS HAVE A STRONG SCENT?
Can you use these products morning and night?
Yes, our products are lightweight and hydrating which is perfect for daily use, and have restorative benefits for overnight care.
HOW LONG BEFORE I START TO SEE RESULTS?
With consistent use, most of our clients and customers see a noticeable difference in redness, dryness, or controlling oils within just a few days. We recommend using the Restorative Duo during your morning and evening beauty routines for the best results. In addition, your skin will start to look and feel more hydrated with each use.
Why should I become a wholesale partner?
Once approved, a unique discount code will be made available to you, which will automatically apply your discount and waive any applicable sales tax if a valid resale certificate is provided.
I want to feature Vieve’s Leaves skincare in my store or as an affiliate. How do I get in touch?
We'd appreciate your interest and would love to talk further! For any collaboration, retail, or press inquiries - please click here to contact us.
Does Vieve’s Leaves do promotions?
Vieve’s Leaves will do periodic promotions such as free shipping on eligible purchases or seasonal discounts. Sign up for our newsletter to always be up to date with the latest news on upcoming promotions.